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Brigade Shop

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Store Policies

Security

Our site is completely secure and you should have no concerns with safety. All credit card information is transmitted over a secure connection. Also, we have never or will ever sell or share any of the contact information you provide us. Any and all of your personal information is guarded and will only be used to contact you in regards to your order.

Payment

We accept major credit cards such as, Visa and MasterCard as payment. We accept American Express, Discover, and checks via PayPal.

Returns

If you are not completely satisfied with your purchase, please return your item(s) to us within 15 days of the original shipment date. We will gladly issue a refund as long as the item(s) have not been used, washed or damaged and are in the same condition as when you received them. Shipping and Handling is not refundable.

To maintain the integrity of our specialty Items like footwear, jewelry and other accessories they will not be eligible for return unless they are damaged.

We will gladly exchange shoes for a different size in the exact item as soon as they come back in brand new original condition.

Items may be exchanged between 15-30 days of their original shipment date, as long as they maintain their original condition and will be eligible to receive a store credit.

Anything after 30 days will not be eligible to be returned.

Items that are sold for greater than 20% off will not eligible for return and/or refund. These items are considered Final Sale.

Other Inquires

Please email us at info@brigadeshop.com, we will be more than glad to handle any special orders, requests, questions, comments or concerns!

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